Like most of the people writing in I got exactly the same result when trying to log in.My daughter hsa used this website before with no problems, her friend has used it also. I ordered ghd for my granddaughter and then read the reviews! If I had done that first I wouldn't have ordered. Anyway the order came, no problem, although it was nearly three weeks before they came, big panic! But they had come from China. Everything seems to be ok. They did take off slightly more than advertised but I think that was because of the exchange rate. All in all I have no complaints against this company, people should just use common sense and make thier own choices, after all as the saying goes, if something is too good to be true then it usually is. Itook this into account and went in with my eyes wide open.