Morrey S.

On September 8 2016 buidyoursite.com purchased my domain name without my permission. They promised me a web site to be completed in a timely manner. I filled out all of the necessary and required inputs to describe what a real estate web page should be like. They immediately collected the 650.00 fee upfront. I assumed this was all that they required while I went about putting together the rest of my company. After weeks passing I contacted them and requested the progress of my website. Nothing was done and their response was that I did not document the inputs required to describe a real estate web site. I refused to re-enter the information so they acknowledged that they did have my original inputs on file and that a phone consultation was necessary to proceed. After more time passing, the only thing that it appeared these people wanted was the rights to my domain web name. They refused to release my domain name godzzillarealty.com and still possess the rights to this name as claimed. After paying another fee they agreed to release my domain name and point it to Wix. I then received an e-mail congratulating me renewing an account with them. They assigned a web technician named Ethan Powell who was very impatient and unwilling to perform his duties. More significantly, I have had several alerts from web security services indicating that credit cards from Barclay and Best Buy were recently applied fro in my mother's name, birthday, and social security number. Many other odd occurrences have happened to my bank debit card and financial accounts since my encounter with buillyoursite.com.

Weebly rectified any disputes in a timely manner. The web designer assigned to my project clearly spelled out the time frame of the project even while he was held in a meeting. The sequence of e-mails were misread and it was my fault for not looking carefully. Marshall the initial sales representative only briefed me on the project details but did not specif as to what type of web sites could be done in one day. The web designer determined that a real estate website would take much more time to complete and 2-3 weeks was more realistic. The hold time of 20-30 minutes was due to the high volume of calls in peak hours of operation. Weebly immediately refunded my money and requested feedback. I am satisfied with the services Weebly has to offer the general public.