This company sells very cheaply made items at very expensive prices. They will either not let you post a bad review, or if you can get a bad review past them, they do not include the low review rating against the product. I am currently one of two reviews on a product. The product page shows "Reviews (1)". And the star rating I left, one star, did not bring the five star rating down from five stars to two/three but remained at five. This company is purposely dishonest and should not be able to do business.
Dear MoMo,
We sincerely apologize for the inconvenience caused. But we'd like to help you resolving the problem. Could you please advise us more details about your problem with the product? Our supervisor will further investigate your case and help you resolve the problem with our greatest efforts.
Thank you for your understanding and cooperation in advance.