I've been using this site for a coupl of years but over the past few months it been bad. I've had issues with tracking my items. On their end they told me the item came all the way to my state and had to sent back to them because of a label issue. It took almost 3 weeks to get my item. Then someone on their end locked my account and I had to prove who I was. They messed the paypal info that was in their system. My last straw. The items won was not what they say it was. I won a jewelry lot. The diamond ring is not really diamonds. So I am closing my account.