Mo P.

I was very new to wearing glasses and someone suggested warby so I thought I started with Warby in 2016, I did the 5 try ons at home and I found a pair that I liked. I was confused about exactly what I needed for the prescription then when I found it... it was expired. But when I called customer service was so helpful. Then in oct of 2017 I scratched that pair and couldnt see well so I got another box of the try ons then I called to change something on my new order I asked about my scratched ones (which were out of the warranty by a week...) Customer service was excellent again they corrected my new order and are replacing my old lenses for free!
Now the only thing I wish was better was I wish they had more of a selection, particularly sunglasses. I do not like the look of any of their sunglasses. I really wish that I could put sunglass lenses in some of the normal glasses frames.
Overall I love Warby Parker and Highly recommend it!