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This company sucks, I ordered seat covers and was told they would be shipping 10 days after I ordered them, that was not the case. It's took 45 days for me to receive the covers, which came in 2 separate packages on 2 different days. I opened the first box only to discover that the driver side cover and the arm rest were damaged. So I called Carid and they asked me to email pics of the damaged merchandise so that's what I did. They assured me that the matter would be resolved, AND THEN THEY CANCELED MY CLAIM JUST LIKE THAT. I'm over this company!
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Montina,
I am sorry to hear that the issue has occurred on your order and about the way it was handled. Please allow me an opportunity to correct the situation and offer some compensation to you. Please contact me directly at alison.rh@carid.com with your order number.
I will be glad to get an opportunity to assist you.
Sincerely,
Consumer Relations Team at CARID.com