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Monte A.

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Experience: Reference, Home & Garden

Member since January 2020

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1 Review by Monte

1/16/20
Bought a vanity through Lowes and I drove 1 hour and 41 minutes one way to pick it up. Another 1 hour and 41 minutes to go back home. I opened the box to find a broken vanity. I am disabled with surgery on back and neck from car wreck. Someone t-boned me and my truck flipped and rolled several times. Back is in constant pain. So this trip to pick it up about killed me. Called Lowes and they wanted me to drive over 3 hours round trip to exchange it. This is not the first time that I had this same problem with Lowes. Last summer I bought an expensive door with blinds in it and they delivered me a door with scratches and dents all over it. Had other same issues with other items as well as I am remodeling my house and spent ALOT of money at Lowes. Now I have a bathroom ripped up, that I can't use until they exchange the vanity. So my remodeling the bathroom is at a standstill as I am at the mercy of waiting God knows how many days, weeks for Lowes to exchange it. Buyer beware if you shop at Lowes.

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