Dreadful customer service. If there is anything at all wrong with your order you will NEVER get it rectified by any other means than by contacting your credit card company or the better business bureau.
I ordered 4 items, of which I only received 2. Which is fine as they only charged me for the 2 items they shipped. However, when I actually received the order (it was extremely slow shipping), one of the items they sent me was the wrong item and of course it was the smaller, cheaper version. In the package, there was only a cryptic handwritten note saying that they only shipped what items they had in stock. I repeatedly called the company (several times a day) in order to try and get the order corrected and no one ever answered the phone. Not one single time. I also sent numerous emails and I only once received a response from them where they admitted they had sent me the wrong item and that if they offered me a discount, would I take keep the item. I responded no as the item was too small for my purposes and asked them how to return the item and I have not yet received a response back from them and this is over two months later. I'm uncertain if the website is a scam, but it definitely is not a good business nor a business I will ever support again.
DO NOT BUY ANYTHING FROM THEM.