Monica P.’s Reviews of LightInTheBox & more

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Wholesale Clothing

2/21/17

I ordered this product - http://www.lightinthebox.com/boy-s-cotton-shirt-spring-fall-long-sleeve_p*******.html.

LIGHT IN THE BOX, sent me a shirt with wrong measurements. I was not happy & Complained. Supervisor Tammy was very apologetic, very understanding and willing to help. He acted very quickly and solved this mistake to my fullest satisfaction.

In a large sales company like "Light in the Box" occasionally mistakes may happen but if that company understands & rectifys that mistake to customers satisfaction, then I would not hesitate to shop with that company.

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LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14793082

Sincerely,
LightInTheBox Customer Service