I telephoned customer service, Secretsales today as had introduced a friend last night who thought the site was brilliant. Unfortunately, due to network problems, I was unable to send the referral through the proper channels. Phoned up today, Monday afternoon, and spoke to an extremely helpful lady called Vanessa. I explained the situation to her and without hesitation, was happy to offer not just me but my friend the £20 each voucher for referring a friend. Isnt it great to know that you can still get this wonderful service in today's depressing world. Thank you Secretsales.