I am in a bit of a dilemma with regards to this review, as I, like many other customers, didn't have a good shopping experience with Gardening Express, but the plant turned out to be good. Ok, it isn't not as bushy and wide as originally advertised, but not bad at all, appears healthy and well kept. It is a shame, as this company should definitely remove the word Express from their name, as this creates wrong expectations from the start. Also, state boldly that 3-5 days is shipping time, not delivery time. Additionally, it would be good for customers to be able to communicate with a human, as currently there is no helpline or Customer Service in place.