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1 Review by Monica

Dell

Dell

8/20/18

I purchased a computer from Dell online, the Inspiron, for my final year of college since I found a job that would keep me from the library. THE LAPTOP IS HORRIBLE! The first issue was that it would get stuck, then there was a glitch in the screen that caused a black square, now it simply does not do anything. I have contacted customer service multiple times and the just gave me the run around. I never received information on my warranty. In fact, THE CUSTOMER SERVICE REPRESENTATIVE NEVER EMAILED ME BACK! I asked if the computer was refurbished before purchasing it. I even used my scholarship to purchase it. I am going to continue to spread the word about Dell because I wouldn't go to any other company like people told me. I am disappointed and disgusted!

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