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1 Review by Monica

Hound

Hound

7/17/13

Horrible company! You have to call and cancel your membership: you can't cancel on their website even though they are a website company. I sent an e-mail to customer service asking to cancel my membership, and I later received a response that you must cancel by calling the company, during business hours, and by calling a long distance number for security reasons. I asked for a courtesy refund since I had not used the website after the first initial two days, but they refused. Website was not helpful and customer service is terrible. I would rate it zero, but the lowest rating that you can give is one star.

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