I'm new to SD and have had some nightmare experiences at bike shops before. So when I bent my wheel in rose canyon on a Sunday afternoon I could feel the dollar signs. I walked it to FLX and was thrilled to they were open. They did such a good job replacing my wheel that I had them tune up a bunch of other things too. My bike was ready the next day as promised and I went and bought one of their pannier backpacks to haul my weekend gear in as well. It's been about 6 weeks and the bike is still riding better than it has all year. I couldn't be happier with the service and quick turnaround. Cheers!