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I bought several items from the store and I wanted to exchange a couple of things but apparently this was not possible because they don't exchange or return items on sale. This was not written on the receipt or even told during my purchase! How should someone know that without it being clear. I even send my complaint via their website and their response was "sorry we can't do anything because these are our guidelines". Yeah guidelines that you know because you work in the place but you have to declare these policies! Really dissatisfied with the service!
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