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I did not receive my order. I paid it at 19/01/2019, but never received it.
Date: 19/01/2019
Order: de_mi_*******815_700
Product: Kurzes Brautkleid Vintage Brautkleid 1950 Bateau Ärmellose Rezeption Brautkleid Milanoo
Price: 115.23
Please tell me where the order is or give me back my money!
Kind regards
Mona Carolina Frank
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Dear Customer,
Thank you for choosing Milanoo.
We apologize for any inconvenience we caused. As for your case, based on the order number you provided to us, we noticed that your parcel has arrived at the destination post office on March 2 and arranged for delivery. You can find the tracking number in your order details and verify the tracking information online. Please confirm if the package is signed by your family or apartment manager. Or you can contact the post office directly for details. If you are unable to find your package and the post office is unable to provide useful information, please contact us again and we will assist you in making a claim with the post office.
Thank you for your understanding and cooperation!
Kind regards,
Milanoo Customer Service Team