Ordered shoes in one size. Received shoes late (after paying expedite fee) and shoes were marked same size ordered. Shoes were HUGE! They are actually 2 sizes larger than marked. Took them to retail store manager of another large shoe store where he also measured the shoes. BINGO - not marked correctly. Normal refund policy is absurd aka send us our crap back to China & it's super expensive OR Mrs. Consumer we'll kindly issue you a store credit for 20% of what you spent NOT including the $28 expedite fee or since we are so upstanding we will save you the shipping and CUSTOMS FEE which amt is unknown and we'll offer you 15% credit back to your credit card. I FULLY EXPECT MY CC TO BE HACKED NEXT WEEK AFTER POSTING THIS. TOTAL SCAM ARTISTS.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.