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They did credit me my money back. I made two purchases from them and was happy with what I received - correct sizes and the clothing was in very good condition. I think I will buy from them again, but not sure about selling my things to them.
They gave me a $10 credit so I decided to try them out. I ordered a pair of shorts size 12, they sent a size 4. I spent around $7.50 total with my credit. I sent back shorts with a note stating I wanted the shorts in the size I ordered. No response after I sent the note and made a phone call with a detailed message. No shorts. I was given a credit of 1.99. However I am out approximately $5.00. Actually I'm out the $7.50 because I will NOT order with them again!
Hello, I went to store and found a shirt I liked but they only had size L. I asked associate if they could send me a size M. She said yes. She didn't mention to me about shipping charges. I thought they use to either send to store for no shipping charge or send to your house for a small charge. She processed the order and when I questioned the price she said shipping was flat rate $10.00. Thought that was too much. I asked if I could cancel and she said "No". She offered to call a manager over for me but I declined. I just wish she would of given me the information on shipping before I ordered. Also, my fault for not asking right away. Dillards has good selection of clothing but prices are so high. I usually will shop their sales.
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