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104

1 Review by Molly

10/10/19

The dresses are nice but I am severely put off by the way this woman runs her business! I made some purchases online during the Labor Day sale and still haven't rec'd my items and it's October 10th! One of the items I ordered was for a special function on Oct 5th which under normal circumstances meant I had plenty of time to receive the goods but I had no idea what kind of monkey show I was dealing with. The problem in essence stems from the fact that 1.) Bernie fired all her staff shortly before the sale and 2.) went on a 3-week vacation to Japan a week after the sale. So to make a long story short, orders were placed but because Bernie was going on vacay and had no staff to look after the business in her absence, all orders had to wait until she came back from vacation to ship out. Now, I'm not an unreasonable person and I get that stuff happens but seriously I find this unacceptable especially when her official Facebook Page is flooded with pictures of herself boozing it up at nightclubs, getting her nails done and narcissistic naked selfies. I'm not making this up! Everything on Facebook has a time stamp so any idiot can see that shipping out orders to customers was the last thing on her agenda before she went to Japan. And to make matters worse, rather than communicate the issues with PAYING customers via email (which any online business worth their salt would do) she chose to use her social media platform to let PAYING customers know that items would be shipping out after she got back from vacay on Sept 30th. I, like many others, do not hang out on social media every day so I feel this was not the best way to communicate her shipping issues with PAYING customers. By Sept. 30 Bernie was back in town but rather than getting the Labor Day orders shipped out her Facebook page was once again flooded with images of 1/2 naked selfies, getting a pedicure, costume shopping at Goodwill and boozing it up at an 80's night club party! Meanwhile, my special event has come and gone and I still don't have my items. This has left such a bad taste in my mouth that I'll probably just sell the dresses when I finally receive my stuff because I certainly can't get a refund!

Molly Has Earned 14 Votes

Molly D.'s review of Bernie Dexter earned 14 Very Helpful votes

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