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One of the items I ordered should never have been sold as boots, they are baby booties for adults. Don't want to spend the money to ship back, lesson learned. I have a lot of things that were supposed to have been delivered but have not been. Not ordering anything else because I'm not sure how many I will actually receive. Very disappointing waiting past the delivery date.
Mollie S.'s review of Tophatter earned 4 Very Helpful votes
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Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
Hi Mollie,
Thank you for your review.
Tophatter is a Marketplace that connects buyers with sellers (https://tophatter.com/terms). Because we aren't in physical possession of the seller’s items we rely on the sellers to accurately describe all items and do our best to ensure every purchase is great.
If you discover a listing has been misrepresented in any way, we offer excellent Buyer Protection https://tinyurl.com/yy6m335d As part of our quality assurance process, our system detects and applies strong penalties and fines to sellers with higher than average return rate, and individual items exceeding the rate will no longer be scheduled on our platform.
If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Respectfully,
Angelique