BluDomain lost my entire website, blog and 6 MONTHS of emails! That is HUGE! All of my work. Countless hours. 5 days ago I paid for another year of service and I don't want to continue OBVIOUSLY. I do not trust them at all. And I wasn't happy with my website anyway. I asked for a refund and this is what they tell me, "We can only apologize for the inconvenience and do all we can to get your web presence back. We are compensating new websites & support. This was a catastrophic event that could not be predicted or prevented". NO NO NO! How terrible is this. Terrible customer service. Do not go with this company. Do not!
Mollie, Mollie. We have already addressed your situation & emails are not lost they are in recovery mode, that unfortunately takes time. We didn't lose your work - you still have that somewhere I hope. We had a server failure that lost websites. They are replaceable and our own concerns right now are getting clients back online. It's super frustrating and as you stated you will not accept our apology. We hope you have a better day.