One month ago I placed an online order. The SAME day I called for small edit on my order. They told me I can not edit the order and I should cancel and reorder it. I sid so.
After 30 days the order is not cancelled nor get delivered.
During last month I called the 7 times which for each one I waited inline to get connected for abot 30 min. And 30 min talk rach time.
Pottery barn has the worst customer service I have ever experienced!
I hate pottery barn and I will never buy any thing from them