I placed an order today for glasses that were showing on the website and received the email confirmation. Then I contacted them asking about the invoice and they told me that the invoice would be ready when the order gets shipped. Then during the chat the said "oh, the item you ordered is discontinued". Really, I can't believe that this is a professional way for a 100% online company to deal with customers. I don't recommend dealing with them.
Hi Mohamed,
I am really sorry to hear about this inconvenience that you experienced with your order with us,
Can you please share your order number with us, so that we can check the issue and help you further with this case?
Sincerely,
Jelena