I ordered a pair of ceiling lights 0n 13 November and they are yet to arrive.The goods were meant to take up to 4-7 days to be delivered. The website site is quite impressing but the service is appalling.My daughter warned me l really wished l listened but it was the only site where l found the lights l really liked
This is Customer Service Supervisor from Lightinthebox.
I regret to inform you that your package was delayed due to the busy holiday season. I sincerely apologize for the inconvenience it might have caused to you.
I had conducted new Ticket ID =17181406 in our ticket center and will provide solutions for your problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
LightInTheBox F. – LightInTheBox Rep
This is Customer Service Supervisor from Lightinthebox.
I regret to inform you that your package was delayed due to the busy holiday season. I've checked and find your package has arrived in your country. You will receive it very soon.
Online update tracking information: [2018-01-03 20:23 UK, arrival processing center, from China]
I sincerely apologize for the inconvenience it might have caused to you. I had conducted new Ticket ID =17181406 in our ticket center and provide you solutions in order to meet your satisfaction. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Modupe Has Earned 2 Votes
Modupe F.'s review of LightInTheBox earned 2 Very Helpful votes
This is Customer Service Supervisor from Lightinthebox.
I regret to inform you that your package was delayed due to the busy holiday season. I sincerely apologize for the inconvenience it might have caused to you.
I had conducted new Ticket ID =17181406 in our ticket center and will provide solutions for your problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
This is Customer Service Supervisor from Lightinthebox.
I regret to inform you that your package was delayed due to the busy holiday season. I've checked and find your package has arrived in your country. You will receive it very soon.
Online update tracking information: [2018-01-03 20:23 UK, arrival processing center, from China]
I sincerely apologize for the inconvenience it might have caused to you. I had conducted new Ticket ID =17181406 in our ticket center and provide you solutions in order to meet your satisfaction. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.