M N.

Had a faulty boiler. Rightio sent and engineer who looked at it for over an hour, said this was a faulty installation and that the control panel had to be replaced, charged 150 Pounds just for the assessment, and quoted another couple of hundred for fixing it. I called a second company, their engineer came and fixed it in an hour at a fraction of that cost.

Rude, slow, unhelpful. What more can I say? Takes ages to get anybody on the phone, when you do they spent ages checking info you have already entered on the keypad, offer no help, and to make it worse THEY ARE AWFULLY RUDE!

Absolute rubbish! AVOID THEM AT ALL COST.
I booked through them a service with DHL Express. My parcel was held up. When I called DHL they told me the parcel was actually handled by another company, not them, and to get in touch direct. This third company told me they could not deal with me direct as I had booked via Parcelmonkey and they would only accept instructions from Parcelmonkey. Parcelmonkey said they could not do anything a they are only a liaison between me and the courier.