Ordered 2 tags for my dogs: names are Tallulah and Alabama. Not exactly ordinary every day names... after taking forever to get here. I open them to find both tags have MY name in them... after emailing multiple times Im told by Rudy that's what I filled in so no fix and no refund. After making me send a pic of the screwed up tags. Why in the hell would I order two dog tags with MY name on them? Hate this place... flushed 10 bucks for nothing. Slow as molassess and customer service is a joke.