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M M.

Contributor Level

Total Points
80

1 Review by M

  • Fanatics

10/13/18

I actually called Fanatics and placed and item over the phone. I was told that the item would ship out in 3 business day and I would receive it the next day. I continued to check the status of the item which never changed. I called Fanatics and was told that the item was never shipped and oh, well,... sorry for the inconvenience. But of course, my credit card was charged for the total amount of the purchase. Please do yourself a favor and stay away from this dreadful company!

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Nigel P. – Fanatics Rep

Hello Kimberly, thank you for your feedback! I am very sorry that your order didn't ship out as expected. Our number one concern is customer satisfaction. Upon review of your order, you have been fully refunded back to the method of payment used to make this purchase. Please allow two to seven business days to reflect on your financial statement. You were also provide a discount code to use on your next purchase. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

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