The web site is somewhat easy to navigate.
Full 360 view of merchandise not availabe, so you never know exactly what you are purchasing.
Web site/registration unavailable unless during business hours (meaning orders cannot be placed; Accounts can not be updated, etc.)
Had to contact them multiple times to get progression for my order.
Only AFTER purchase transaction was complete did it notify me of the additional TEN business days it would take to deliver my order. (Not the "1-2 days" as is clearly indicated on their site)
When the order arrived, it looked tacky and cheap. Not at all how it was displayed online. Mislead to believe it was something else altogether. Incredibly smaller than expected, even after reading the dimensions, weight etc. previously.
For the price I paid it is absolutely extorntionate.
Will not be returning for purchase again.
If you want cheap jewelry for top dollar, then this is your site.