Thumbnail of user mm116

m m.

Contributor Level

Total Points
83

1 Review by m

  • Opodo

2/25/15

Do not trust Opodo! I was purchasing a ticket to Spain through Opodo. Until the very last stage in the booking and payment process, the final price I was to be charged with was written but when I gave my credit card data and purchased the ticket, an extra ~25% was charged from my card! So I contacted Opodo and explained the situation and they said that this has happened a couple of times before and that they would investigate the case and get back to me. However, even though I called them 3 times after that, they never got back to me with an explanation nor did they reimburse me. I will never purchase a ticket through Opodo again and I suggest that you do the same as the customer service is horrible!

Tip for consumers:
DO NOT TRUST OPODO

m Has Earned 3 Votes

M M.'s review of Opodo earned 3 Very Helpful votes

m hasn’t received any thanks yous.

m doesn’t have any fans yet.

m isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dilyang1
Dilyan G. reviewed Opodo
4/13/24

Very slow and poor assist from support even prime member support is very bad. They wastle time...

Thumbnail of user jenkblom
Jen K B. reviewed Opodo
3/6/24

My glights were cancelled by the airline and I only got half the amount back! They ignore every...