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Site is great in that it is one of the few that allow me to shop by size, so that i don't waste time looking at items that aren't available in my size. Found a couple of things to order but then the site would not accept my CC info. Called customer service and they couldn't help so they escalated my call and said someone would get back to me. I NEVER heard back despite pinging them and asking them for a status update. A few days later, I decided to try my order again and it went through. After that, the items arrived as advertised and within the estimated delivery window. I would probably order from them again if I found something I liked, but heaven forbid you have an actual problem and need customer service to ACTUALLY DO something.
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I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hi, we really appreciate you taking the time to share your feedback and being so open with us. Rest assured that your feedback has been forwarded to the relevant department. Through your insights, we will be able to respond with expanded and improved services.