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M K.

  • 1 Review
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Experience: Baby & Kids

Member since September 2020

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1 Review by M

9/28/20
STAY AWAY FROM THESE BUNCH OF GRUBS!

Sent item with missing power cable and blamed the manufacture for sending an opened box... Contacted them and they were not helpful at all. Refused to take responsibility for anything. Blaming me and Australia Post. Said they had video footage of my item being sent intact and factory sealed... Yeah right... Kept telling me to contact the manufacturer for get them to send me a new power cord. Finally gave up and contacted the manufacturer who was very helpful and they sent me a new cord for free. They have had many poor dealings with this company so were quick to help me as they knew I would get nowhere. The manufacturer could also tell by the serial number that the item they had sold me was over 3 years old...

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