M K.

Tried and tried and tried to call the Hertz Rental car place in Orem, UT. No answer. Got lucky once and got an answer. Had questions I needed answered about the car my daughter was renting. Shawn blatanly told me I was not a priority because I was on the phone. "YOU AREN'T A PRIORITY"? Really? Well, Hertz, maybe you need to tell Shawn that every customer is a priority. And maybe you should get voice mail since the phone never gets answered.

These people are crooks. They will nickel and dime you to death. Their support people don't speak English. They are rude. The SAMs won't help you at all. And when you decide you are fed up and move on to another EMR, they won't cancel providers who are no longer with your office. We stopped using them months ago. We are only using eCW to work on the AR. They will not stop charging for the patient education and messaging even though you are not using those services. If you try to get away from them, they are going to charge outrageous prices and rape you for services they are no longer providing. Don't put yourself in a position of paying $1000/month just for the privilege of one provider using the EMR to clean up the AR. Dishonest. Crooks.