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I ordered a couple of items from Uncommon Goods mid-December and it is now January 11 and they still have not arrived. Customer service is zero help, advising that "the items are on their way". They gave me tracking numbers that said the items would be delivered January 10 yet they have been in a city 200 miles away since January 8 and haven't moved. It doesn't get any worse than this. Stay away from Uncommon Goods!
Worst online experience ever! Ordered from Uncommon Goods using BorderFree in mid-December and it is January 11 yet no sign of the items. They are now sitting two provinces away and haven't moved for 3 business days. Customer Service at both companies are zero help, "the items are on their way". Will return the items and never shop at Uncommon Goods or BorderFree again. Stay away!
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So I used to buy from this site - used to. Last order, the snuck in a "perks" membership. By the...
Ordered the smallest thing and came in a huge box with another huge box inside WITH PAPER. The...
This sounds really frustrating, M. K. I'd love to look into this myself to see what went wrong and how we can make sure it never happens again. I'd also like to make sure that there's nothing else we can do for you to make this a little bit better. I can be reached at jen@uncommongoods.com and I hope to hear from you soon!