M. J. M.

My order of 21 books never showed up. I have contacted blurb several times regarding my order. Via Facebook and email. No one has gotten back to me regarding my order. I also have contacted blurb about several other issues. Ex) I couldn't see my Amazon sales, why my book priced on Amazon increased from the original listed price I set, as well as many other issues. All I have received is generic emails not answering any of my questions or concerns.

After a full week past the expected delivery date (still no books) lead to the cancellation of my book signing. Which led me to be publicly humiliated since I promoted the event all over social media. I disputed the charges like anyone else would. (Mind you the dispute hasn't been resolved) so guess what Blurb did!?! In this very moment I can't even log into my account. It now states my book and account doesn't exist! I'm sitting here trying to wrap my head around the fact that my account is deactivated. My book has also been mysteriously taken down from the bookstore but not Amazon. (I'm sure because they can continue to steal my book sales) I received a email that stated "why didn't I contact Blurb when my books didn't arrive." I DID! Which is insane! I still haven't even received any information about not receiving a statement or sales margin from my Amazon sales. Does Blurb think a Author wouldn't want to see their sale!?!? How can I receive my royalties from Amazon and Blurb bookstore if blurb doesn't have my account information? I had orders attached to that account; will my customers receive their purchases? Will I still receive a royalty check for my amazon sales? This company is unprofessional, a joke, and embezzlers. How can they randomly take someone's account down without paying them the money they have earned... we all learned this in kindergarten; all of this calls for a lawsuit... just in case this company wasn't aware that they are stealing from their customers. Overall I don't recommend anyone publish with Blurb unless you want them to take full advantage of you.