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This company promised products by Christmas pre-order. After I ordered, they immediately alerted me it would be January before I would receive my order. I tried to cancel and they would not allow me. Several of the items were incorrect. When I went to return them, I was informed I would have to pay $9.99 for every returned item. Their website reflects that it's $9.99 total for all returns if you use their label, but customer service told me every customer is charged $9.99 per item no matter. What's even worse is that if they decide that the item was okay as sent, then they would not only keep the item but also keep my money. NO THANKS!
Tip for consumers:
DO NOT ORDER from them. They don't keep their promises and gauge you when you return items.
Products used:
some of the clothing
Regus charges your credit card for unauthorized charges and fails to correct its mistake. It has failed to perform its obligations under our contract, including failing to actually answer phones, failing to make its facilities available for office meetings during normal business hours, failing to be available for mail pick up, etc. REGUS HAS TERRIBLE CUSTOMER SERVICE!
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Hello Melissa. We are truly sorry to hear that your experience was not up to standards. We have reviewed your order and emailed you directly to assist you further with this matter. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Shanick