I prepaid for a Camry-sedan or like reservation and when I arrived, they offered me a gas guzzling pick up truck. There were no other options. If you have my money practically guaranteed with no risk to you Avis, why would you overbook a pre-paid rental and ruin my vacation and 20th anniversary with my wife? Worse yet, your service agent was indifferent to my circumstances and even required me to call Avis customer service via 800# to request a refund. Seriously?
I am tired of corporate excuses for failing to manage your business at your customers expense.
CONFIRMATION NUMBER
*******US2
Modify/Cancel/Refund This Reservation
PICK UP
Thu Jul 28,2022 at 04:00 PM
DROP OFF
Mon Aug 01,2022 at 04:00 PM
YOUR CAR
Toyota Camry or similar
Mileage: Unlimited
Automatic Transmission
ESTIMATED TOTAL
$235.76
Amount Prepaid: USD$235.76
Base Rate: $212.00
Rental Options: $0.00
Protections/Coverages: $0.00
Surcharges/Fees: $6.80
Vehicle License Fee 1.70/day: $6.80
Taxes: $16.96
View complete summary of charges
CONFIRMATION NUMBER
*******US2
PICK UP
Thu Jul 28,2022 at 04:00 PM
DROP OFF
Mon Aug 01,2022 at 04:00 PM
Your prepaid reservation has been canceled. The prepaid rental amount (minus $0.00) will be refunded to your credit card within 3-10 business days.
Please consider Avis for any future rental car needs.