Mitesh P.

So to use your movietickets.com gift cards you have to go through Fandango website. If you have an issue the live chat is with Fandango and they could give 2 cents about whatever issue you have going on. I spoke to live chat agent named Lily, who could care less and than tells me she saw the same issues I was having but that there was nothing to be done about it. Told me she would escalate it and get back to via email in 24 to 48hours. We are trying to get in the movie today not 2 days from now. IMO this clearly explains why movie theaters are dead and no one is in the theaters, if its this hard to give them our money why bother. The redbox is so much easier to deal with.

We also bought our gift cards from Sam's during the thanksgiving black friday deal and I agree with the other review that Sam's Club should do a better job at checking these things and not sell gift cards that are made just to scam customers. SAM's CLUB should not ever sell these movietickets.com gift cards again... they are totally crap gift cards, that charge you an additional fee to use something you already paid for; what a scam!