Our business received a 1 star review but wait... that's not the issue, the person treated our staff with COVID19, threaded to burn down our property and continued with verbal assaults. After reporting this to the local police who are investigating and reporting to Trip Advisor they replied with "After completing a thorough investigation into your report, we've found that the review in question complies with our submission guidelines. As a result, it will remain published on Tripadvisor." complete disregard for the truth and zero accountability for the protection of business.