Ordered a red ring of death extreme kit for my Xbox 360. It arrived in about a week so shipping was fine. Product seems complete, but has no instructions nor can I find any on the website (searched for 15 minutes). I tried calling them twice during their (4hours of) business hours with no answer. Emailed them as well a week ago about the issue and absolutely no response so I have a wasted 30 dollars just sitting here. Pretty irritating.