I've bought quite a few things from this site, sometimes I have received decent products in a reasonable timeframe. Other times I have received shocking quality products. I purchased some clothes racks that were advertised as usually >$160 but they were very flimsy and average (I'd value them at no more than $40). I purchased a brand new phone from them which had it's speaker malfunction after 3 months, I sent it in to be warranted. I did not receive any email or phone after their deadline of 20 days. I did not receive any replies until I threatened to go to the Commerce Commission. I finally received my phone over 1 month later. When asked for compensation, they acted dumb about the situation.