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I ordered Ginos East Chicago style pizza from Goldbely for a pizza party 2 weeks in advance of said party.
When the pizzas did not come 4 days before the party(and a week after they promised me delivery) I called and was told they would be delivered the next day
When they did not show up I called they next day and was told they would be delivered the following day.
They never showed up and I had to order Pizza Hut for my party
When I called after the weekend they told me they were never shipped! WOW
They offered to wave the delivery charge HORRIBLE service and NO customer service what so ever
I can never use them again!
Hey should be closed down
I hope their vendors become aware of this as I feel it hurts their business also
Mitchell S.'s review of Goldbelly earned 7 Very Helpful votes
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I placed an order through Goldbelly for 4 pizzas from Pequod's in Chicago, IL. When we lived in...
- Ordered 1 item: delivery was to be for 14 feb. Did not arrive, and no notice of any kind. - 15...
Hi Mitchell- I'm sorry to hear about the issue you faced with your order. As our team explained over the phone and via email, there were issues with Gino's standard delivery schedule due to the 4th of July falling on a Wednesday this year. We're sorry for any confusion that resulted while providing some insight into what exactly went on, however as our reps have already informed you, we did fully refund your order and provide you with a credit. We also did offer to expedite the order to you while refunding your shipping charges entirely on the order. I'm sorry we weren't able to rectify this situation to your satisfaction, but I do truly hope that you'll give us another chance in the future.