Bought a couple of pairs of shoes on this site with relatively no problems. However, I bought a pair of Jordans and the front of the shoe when I received it was clearly chipped and not even. The company was fairly responsive to my emails but they kept asking me to send different photos of the shoes which I provided them everything they asked. Then they finally said they would send it to Quality Control and then wrote back and said sorry we are not refunding you because we authenticated these shoes and we stand by our word! This is not something that happened during shipping or during wear, this is a defect of the actual shoe and the plastic and how it adheres to the shell. I will never buy from them again and unless you are prepared to lose three or $400 depending on how much you spend, you are definitely rolling the dice here!