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Mitchell D.

Contributor Level

Total Points
163

2 Reviews by Mitchell

  • Grubhub

1/3/20

I used grubhub a couple of times and my ordered was switched to pickup. Thinking i had made a mistake, I double checked my last order. And yes after ordering, the website switched my order to pickup. I called and used the help text help, but grubhub said there is nothing they can do.
Why would anyone use a food delivery service that doesnt deliver.
Stay away from this service

  • 4seating.com

12/20/19

Beware! They don't deliver on time or so far at all. I ordered off their 24 hour products, what a joke. Its going to be over a month and I still don't have the order, its supposedly still at some warehouse. When I called customer care, the company punted the entire problem, and exported all responsibilities for the delayed and the company missing the delivery to the shipping company. Their delivery companies essentially don't care, and 4 seating will not help you at all. I took off work and waited multiple days for the delivery and never show up, or called to reschedule ( they did call on the date it was supposed to be delivered).

The customer care people are no help whatsoever, They push it off onto the shipping company and say there is nothing they can do. They also don't offer anything to retain customers.

Then when the 24 hour shipping order, was going to over a month delivery, and I tried to return the order, they tried to hit me with all these shipping fees and restocking fees. I took a screen shot of their delivery page and called my credit card company.

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Thomas N. – 4seating.com Rep

We have been in business for more than 25 years and we are dedicated to shipping quality furniture and providing excellent customer service. We always do our best to offer a solution that works for all parties. We do this due to our commitment of providing the best customer service that we can give. Everyone from the owners to the executive management team, and all the way through every department in the company are hardworking, dedicated, honest employees with integrity. We have a deep desire to always be helpful and learn more so we can be better every day.

Mitchell Has Earned 3 Votes

Mitchell D.'s review of 4seating.com earned 3 Very Helpful votes

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