Order did not arrive by latest estimated delivery time. Tracking information is NOT AVAILABLE anywhere on their site. Apparently other buyers have recieved their items after filing a complaint, which leads me to wonder if this business is really legit?
Hey Mitch,
Thanks for reviewing Firebox, though sorry to hear you didn't receive your goodies within the estimated window.
We can assure you we are real. We swung open our metaphorical doors in 1998, and have continued to serve customers with wonderful and unusual gifts for all occasions.
If this hasn't since been resolved, do e-mail our team info@firebox.com with your order number and e-mail address. We'd love to help.
Regards,
Firebox