Misty C.

I read all of the return policy requirements before I ordered and took my measurements. I ordered multiple items and when they came they were humungous. I contacted the company for return or exchange they said to send QR code and pics I did that then they wrote me back stating that it would cost me too much money to return it and they want to help by giving me a discount on my next order and recommended that I just give the close away. I said I want to return or exchange the items and I gave no one that can wear these huge closes. They again sent another email stating it would cost too much money to send the items back and they asked why did I not want to take the offer of a discount on my next order. I stated I that I was not going to spend more money and I wanted to know why they are not following their own policy and allowing me to return or exchange. Their is no number to call and you can only contact them to email. This company is terrible and will not let you return or exchange your items. I have asked now 3 time for exchange or return info and they will not give it to me. You are not allowed to send it to one place you gave up send it back to each individual place that sent it so I have no idea we're to send the items without them telling me. Do not buy anything from this company. I wish I could have given them a zero.