Mister K.

If there were a minus score, they would deserve that. I ordered the combo cartridge package for my Canon printer. The total cost was $41.86 plus tax and shipping. Products did not print copies, they only printed smudged lines. Several emails were sent, but their customer (DIS)service never responded. I filed a complaint with the BBB, but they were unable to help. PayPal was no help; they protected this unscrupulous seller. BUYER BEWARE. Stay far away from this company! Don't say you weren't warned!

Bissell's local authorized service center network for their vacuum cleaners is a joke. But don't expect better from their corporate headquarters in Grand Rapids, Michigan. Bissell's Consumer Services Manager, Ravi Scharbaan, never returns calls. Alison, the "administrative assistant" to CEO, Mr. Mark Bissell, covers up corporate inadequacies with one excuse after another.
Mr. Mark Bissell signs his name to his "Thanks" for buying his product and alludes to his great-grandfather's invention. To wit:
"Your BISSELL vacuum is well made, and we back it with a limited, three-year warranty. We also stand behind it with a knowledgable, dedicated Consumer Services department, so should you ever have a problem, you'll receive fast, considerate assistance."
The facts belie his words. What he actually offers is DIS-SERVICE.
Bottom line, don't ever buy a Bissell product. Their "warranties" are worthless.

Nothing has changed since my last review of Lee Swanson and his company. Just read the most recent comments from others, and you will know why. He enjoys his multi-million dollar apartment in NYC, while his staff treats his customers like@@#$%^. One of his latest teasers is to email you "coupons" a day after you placed your order. But don't try to get refunded for the difference, his staff will act like you're taking money from their pockets! As I once suggested, take your business to Vitacost; they have quality, price AND service.