I spent $1800 through travel up for a hotel resort for my family. They sent a "voucher" to provide the hotel. The hotel had no clue what this voucher was and said to call and get a confirmation number from travel up. When you call them they speak horrible broken English (foreigners) and They eventually ignored me and stole my money. They are scammers. Get off your asses and work for your money instead of stealing from hard working people! Pathetic!