Let's not forget this is a free site so you know you will have to sift out the good from the bad and as free sites go I think it's fine except too many are allowed without having a profile picture but you can just block them or change settings in mail to stop them contacting so that doesn't lose the site a point.
I particularly like the warnings about sending sexual content in messages and an option shown for sexual chat sites if you prefer that sort of chat, I don't and it's a welcome change not to be bombarded with it and feel kind of protected from it.
I've checked my email for this 'spamming' accusation from the site and so far not one of that type of email has been received.
I also just contacted because I put the wrong location on my profile and was contacted back and rather quickly on how to solve the problem, which is a rarity from these types of sites.