Miss L.

Ordered 2 bacon XL burgers. Cold and tough. Went in to exchange them. Got two replacements which were both still cold and tough. Bread so old it broke into pieces. Even the seagulls weren't impressed. No straws for the drinks either which came without apology. Absolutely ridiculous to serve customers cold and old food. Couldn't even eat. Disgusting.

Pitiful Flower Delivery by M&S
Absolutely furious that my mum recieved a wilted bunch of nothing today which looked absolutely nothing like the beautiful and expensive bunch I ordered! Flowers that there were were tiny and broken. All just leaves and twigs. If I could post the pitiful picture of what they look like I would!
No option to complain apart from phoning a number that puts you on hold for forever! No option to email or anything. I am left disappointed and horrified that my mother recieved THIS For Mother's Day when I though M&S were meant to provide quality. Will never trust them again.