Mischa S.

Simply put, I ordered two pairs of different style hikers from the site (not the US site) and never got them. Waited and waited for weeks, order status said processing and then when I emailed them and waited yet again for a response, was finally emailed back and told my order was cancelled due to some auditing check, whatever that means. Ridiculous customer service. Spend your money with a far more reliable company. I will say I got my money refunded however they will not get my business again. Nothing famous about this company. LOL

Very simply - you order from this site with the impression that they have the product in stock. They take your payment. Then you find out the product is on backorder for weeks at first and then months on end. Customer service is useless. When asked about where your order is and how long it is going to take to get it here in Canada after you ordered it months ago, it is the same song and dance useless non descript excuse and a waste of your time even bothering. This has happened to me twice now for the same product. I don't know how others have had a good experience with this site. Guess they got lucky. My advice is to go elsewhere and give this site a hard no.

First and only time I have ever ordered from Zulily. Items were never shipped to me and Zulily said they could not reach the vendor to find out when the items would be sent to Zulily. I was given the option to wait 30 days to see if the vendor responds to Zulily or cancel the order. Not impressed at all. Cancelled the order and will never order again.